What should I do if my smart meter detects continuous water flow?

What should I do if my smart meter detects continuous water flow?

If your meter detects continuous flow, SWBNO will notify you via a Continuous Use Letter. Check for leaks promptly and contact a plumber if needed to avoid unexpected bill increases.

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    • What is a "smart meter," and how will it impact my bill?

      Smart meters are advanced water meters that measure water usage more accurately than older mechanical meters. They enable precise billing based on actual usage and can detect continuous water flow, helping identify potential leaks. Depending on your ...

    • Can I track my water usage with a smart meter?

      Yes, an advanced customer portal launching later this year will allow you to monitor your water usage and manage your account online.

    • How do smart meters benefit customers?

      Smart meters provide accurate billing based on actual water use, identify potential leaks, and give customers access to detailed usage data via an online portal.

    • When will smart meters be fully installed?

      The installation of smart meters is underway, with over 30,000 meters already installed. The Sewerage and Water Board aims to have nearly all 144,000 meters in place by the end of next year.

    • How can I avoid high water bills?

      Conserve water by fixing leaks, using water-efficient appliances, and following SWBNO’s conservation tips available at www.swbno.org/ConservationTips.